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Every item can be returned, buyer pays for shipping unless otherwise agreed. All new returns must be in new saleable condition and can't be previously installed. All purchased repair manuals must be in the original plastic wrap and not opened or no credit will be given. There are no returns on electrical purchased parts. All defective parts will be replaced by the same parts purchased. Warranty is exchanging only, no refunds unless the replacement part is not available or parts lookup listing is incorrect. On NOS (New Old Stock) no refunds unless otherwise agreed. No returns or refunds on used parts or manuals unless otherwise agreed.